TheWiredWood.com
Work (Resume)

Daniel M. Gundlach

Email: DMGundlach@bellsouth.net

Qualifications

As a problem solver, I possess the ability to develop and maintain positive client relationships, through the delivery of timely and cost effective solutions. In relation to creative, organizational and managerial skills, my experience includes the following:

Client relations and support

Account management

Creation of RFPs and end-user materials

Consultation, proposal creation and delivery of solutions

Management of complex communications systems

Project management

Vendor management

Contract management

Budget forecasting and management

Procurement

Negotiation

Supervision of staff

Technical skills

Technical and end-user training

Accomplishments

Successfully negotiated, troubleshot and closed numerous real estate transactions while at the same time, achieved excellent client satisfaction.

In a very competitive business environment, worked successfully at customer retention while at the same time, pursued new opportunities to grow company revenue.

Designed and managed the successful completion of numerous large and small scale communications projects intended to improve end-user services and efficiencies.

Negotiated with both existing and potential service providers to ensure best pricing and support for communications services and equipment.

Renegotiated contracts with service providers resulting in enormous annual savings for the organization.

Delivery of thousands of voice and data solutions to client desktops.

Through the deployment of quality assurance practices, functional downtime of communications systems under my management was virtually non-existant.

Experience

Creative Arts, Student: Asheville Buncombe Technical College, Asheville, NC. 2008 – 2012. Creative projects, working on degrees in the Liberal and Fine Arts.

Volunteer: Brother Wolf Animal Rescue, Asheville, NC. 2010 - Present

Sales - Real Estate Broker: Coldwell Banker, Asheville, NC. 2004 – 2008

NC-licensed Buyer and Seller’s Agent for undeveloped land and residential real estate transactions. ABR-certified ECO-Agent in support of Green building practices. Maintain an "active" license status.

Sales - Account Executive: Sprint Telecommunications (now CenturyLink), Chambersburg/Carlisle, PA. 2000 – 2002

Identify and grow commercial and K-12 business relationships within Central Pennsylvania, Northern Maryland and the West Virginia panhandle district. Product and services portfolio included networking, video and PBX products, along with federally tariffed telecom solutions, including ISDN, frame relay, ATM, DSL, and Centrex based services.

Volunteer: NHES/Briggs Animal Adoption Center. Charlestown, WV. 2001 - 2002

Advanced Communications Manager: Telecommunications Techniques Corporation (now JDS Uniphase Corp.), Germantown, MD. 1991 – 2000

Daily management of a nationwide communications infrastructure that included PBX, key, voice messaging and video platforms. Management of corporate local, long distance, calling card, wireless services. Co-management of corporate WAN and Internet services. Frequent involvement in the consultation and decision-making processes as related to technologies and services employed at international locations.

Responsible for the “wired” backbone for both voice and data communications to the desktop. Also responsible for budget forecasting and control, fraud detection, procurement and project management. Authored RFPs and end-user related materials. Experienced with end-user training and supervision of technical staff. 

Additional Experience

Product Technical Support Engineer, Customer Service Supervisor: Nortel Networks (Northern Telecom), Pittsburgh PA. 1983 - 1990

Education

      Asheville-Buncombe Technical College. Asheville, NC. Liberal Arts

      J.Y. Monk Real Estate Institute. Greenville, NC. Real Estate Broker License

Kent State University. Kent, OH. Radio & Television 



     
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